Managed Helpdesk and User Support
Our Managed Helpdesk and User Support service provides a single focal point and a single contact for all your technical support needs. It offers accountability, so you don't have to spend your time coordinating IT support services. And a single focal point may help to hasten recovery from and potentially prevent the occurrence of outages.
With multivendor hardware and software components support under a simplified contract structure, we can help you meet service level expectations and can act as a trusted advisor to your IT organization.
Service Detail
- Multivendor support for hardware and software services
- Program office provides single point of contact and accountability
- Simplified processes for all service requests
- Remote monitoring and routine infrastructure management
- Global reach with localized presence
Next Managed IT Service
Managed Break-Fix Operations ››
Contact our account manager about our service at 310-824-1800, or e-mail: sales@pfitech.com
